A few kind words go a very long way

So often we only hear negatives in life.  People in customer service only hear complaints.  In the office you likely only really ever receive commentary when you forget to put the cover sheet on your TPS report.  In Emergency Services, all to often you only hear about pain and suffering and death, anger and sorrow, but seldom ever praise.  In software, you hear how your code is wrong, not about the parts that are right.  As a mechanic, you hear about how you didn’t do something the way the other person would prefer, you seldom ever hear how those newly … Continue reading